Read stories from families who found relief and clarity along their personal journey
When your child is unsettled and daily advice feels completely conflicting, hearing from others who have walked this path can bring immense comfort. Discover how these parents regained their confidence and found a manageable way forward through our remote nurse-led service.
Jude's Story (Cow's Milk Protein Allergy & Respiratory Support)
"By Catherine taking the time to just listen and offer some professional advice, she genuinely changed our whole lives overnight."
"We contacted Catherine after our second born, Jude, had endured his first six months in extreme discomfort and being unsettled. He would not be put down, he would not sleep for more than 45 minutes at a time, and he was never happy or settled. After trying many doctors and health visitors over the months and being constantly pushed away with tags like reflux and colic, I was truly at breaking point. I felt like I was completely failing as a mother by not being able to support and settle my child, and that I was very much on my own.
Everything changed the day that we reached out to Catherine. Catherine was the person who made me feel that I was finally listened to, that I was not going crazy, and that everything I was feeling and that Jude was going through was absolutely valid and that there was a way to help him. Catherine took the time to listen to the struggles we were having with Jude, asking various questions about his routine and behaviour to gain a full insight into the difficulties we were facing. She then explained that he likely had a dairy allergy which was causing every symptom he was displaying. The reassurance that Catherine gave helped more than she will ever know. Catherine talked through the next steps in what we needed to do in order to get Jude some dairy-free formula and broke down the milk ladder so that we had a really clear picture of what the future looked like. Following Catherine’s guidance, we started the steps to get him on dairy-free formula and a free-from diet. Jude completely changed overnight; the symptoms stopped almost instantly. She took the time to break down exactly what the allergy entails so that it was so much clearer to us as parents what Jude was going through and how we could help.
Catherine also provided amazing advice with the respiratory problem we were facing with Jude too. Having the support from Catherine genuinely made me feel that no question was silly and that I was not alone for feeling terrified every time his breathing would flare. Catherine was again a massive support at a time where I felt so alone and out of my depth. The way that Catherine explains things is so clear and broken down to make sure you really understand how respiratory issues occur and what must happen in order to help your child as much as possible, by not using technical jargon but using language and providing empathy all the way through so we could really understand what we need to do going forward should Jude have a flare-up.
We will truly forever be grateful to Catherine for her support that she has provided to us as parents and as a family, at a time when we felt that we had no one to turn to. Her guidance has been instrumental in me gaining confidence with supporting Jude’s allergy, understanding the correct steps to take should Jude struggle with his respiratory, and the knowledge to push doctors and paediatricians to listen to me if Jude has respiratory problems that require urgent medical attention. I would 100% recommend Catherine to anyone whose children are struggling with allergies or respiratory problems. There is not a week that goes by where I am not telling friends, or people I come into contact with who are in similar situations, about Catherine and the support that she gave. When you feel that the whole system that is put in place is not listening, Catherine did. And by Catherine taking the time to just listen and offer some professional advice, she genuinely changed our whole lives overnight. From two mentally exhausted and sleep-deprived parents who felt like they were completely failing, we could start enjoying those early months with our baby boy because he was on the right path with a dairy-free diet and a clear inhaler plan in place when required. Thank you, thank you, thank you Catherine, for being that one person that truly changed our lives and making us feel heard."
Chronic Eczema Support & Skincare Routine Validation
"Having someone knowledgeable and understanding to turn to has taken away a lot of the uncertainty and stress."
"I contacted Catherine because my son had been suffering from eczema since he was four months old, and despite trying conventional treatments prescribed by doctors as well as homeopathic remedies, his skin continued to worsen. I felt overwhelmed by the amount of conflicting advice available and unsure about what else I could do to help him.
Catherine has been an incredible source of support and guidance. She took the time to listen to our experience and understand our concerns, particularly around the use of steroid creams. Her knowledge of eczema has been invaluable. She recommended probiotics and emollients that have helped improve my son's skin, reassured me that our bathing and skincare routines were appropriate, and helped me make sense of the many different treatment options and opinions.
The advice and support Catherine has provided have made a huge difference. Not only are we now starting to see improvements in my son's skin, but I also feel much more confident in how I am managing his condition. Having someone knowledgeable and understanding to turn to has taken away a lot of the uncertainty and stress. I would highly recommend Catherine to anyone supporting a child with eczema or a similar skin condition. Her expertise, compassionate approach and practical advice have been invaluable to our family, and she has given us both hope and confidence for the future."
Eczema Flare-ups & Conflicting Diagnoses Guidance
"We finally found something that worked. His skin has now cleared up really well, which has made a huge difference for us as a family.
"I went to see Catherine for help with my one-year-old son’s eczema. His skin would flare up badly whenever he was poorly, and during one flare-up we even ended up in A&E. We were given different opinions on what it might be, including chickenpox, hand, foot and mouth, or just eczema, so we felt quite confused and unsure about what was actually going on.
That’s when I reached out to Catherine. Catherine took the time to listen to us and go through his health history properly. She recommended some creams and washes to use, and after trying various creams given from the GP and hospital without much success, we finally found something that worked. His skin has now cleared up really well, which has made a huge difference for him and for us as a family. Catherine is so lovely and easy to talk to. She was supportive throughout and made us feel listened to. I would definitely recommend her to other parents who are struggling with their child’s eczema or allergy-related issues, as her advice and support really helped us when we needed it."
Newborn Suspected Allergy Support (4-Week-Old Baby)
"We felt much more confident to ask for help from our GP with Catherine’s advice."
"We took our four-week-old baby to Catherine after we started to suspect he might have a cow’s milk protein allergy. As first-time parents, we were very stressed with a very discontented newborn, and we were not getting the support from the GP that we would have liked. Catherine gave us lots of advice on how to proceed, which ultimately led to us being referred from our GP to a paediatric unit at our local hospital, and getting the right prescription formula for our baby, who had a milk and egg allergy.
We felt much more confident to ask for help from our GP with Catherine’s advice, and we would recommend her to others, as she was so helpful, kind and supportive with us. Thank you Catherine."
Contact Dermatitis Care (Adult Patient Support)
"She is very caring and always thinking of others first."
"Catherine has always helped me with my skin and constantly goes out of her way to find any treatments that may ease my pain. I recently developed contact dermatitis on my wrist and Catherine found some creams to help with it after just having a brief conversation with her about it, and I can already see a lot of improvement.
She is very caring and always thinking of others first, and I am forever grateful to have her as my person to go to."